Look for any of the following names in the right hand column.ĥ) If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteĦ) After deleting the keys, close the Registry EditorĨ) Open My Computer and check to see if your CD or DVD drives have returned. NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.Ģ) Click on Start, Run, and type REGEDIT and press Enterģ) Click on the plus signs (+) next to the following foldersĤ) This folder is the DVD/CD-ROM Drive Class Description in the registry. I was copying several old CDs and DVDs and turned the computer off once for a break. I cancelled the setup app and ended up copying the Cd with a 3rd party file handler named Salamander. To solve this Code 39 error, follow these instructions: I had this problem also, if I attempted to open the CD drive to view the files it would not let me see them, rather it ran setup (if there was a setup). If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful. I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. (Code 39)"īecause of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs. "Windows cannot load the device driver for this hardware. I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive. With DVD/CD-ROM drives in Windows XP or Vista
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